Reference

Terms Conditions That Cover Your Account

Open an account and the terms you accept are short, plain, and shaped around how you actually use the lobby — bKash, Nagad and Rocket deposits, your account wallet, and every table and slot you sit at.

Clear account rulesbKash, Nagad, Rocket walletsDeposit and withdrawal termsFair play clausesEligible regions only
jz050 Terms Conditions That Cover Your Account
DATA WE HOLD

How We Handle Your Data and Access

Terms only mean something if the people behind them handle your account properly, so here is what that looks like day to day. Your details stay on our systems while your account is open, plus the stretch we need for payment records and disputes — after that they go. You change your password from account settings whenever you like. Cookies on this site hold your session and language choice between pages so you don't sign in twice; clear them in your browser and you simply log back in. Want something corrected or removed? Ask from your registered number.

What we keep and why

Registered number, wallet history and login records, held while your account is open and through the payment-record period after. That trail is what lets us trace a bKash deposit months later.

Cookies and your session

Our site uses cookies to hold your login and language choice between pages. Clear them in your browser settings and you sign in again — nothing on your wallet moves.

PINs we never ask for

Nobody from jz050 asks for your bKash, Nagad or Rocket PIN, or a one-time code, in chat or by email. Treat any message that does as someone pretending to be us.

Correcting or removing data

Request a correction or deletion from your registered number and we log it, act on it, then tell you the outcome. Records tied to settled payments stay until that period ends.

POLICY HELP DESK

Get Help With Any Policy Question

Something in the terms not making sense? Ask us before you accept them, not after. Our Bangladesh support team reads policy questions every day and will point you to the exact clause you're worried about — a locked wallet, a duplicate-account flag, a withdrawal waiting on verification. Live chat is the quickest route: open the wallet tab inside your account, hit help, and the thread starts with your account ID already attached, so nobody has to ask you twice. Email works better when you want to send a bKash or Nagad transaction screenshot along with the question.

Team online

Live chat in your account

Open your account wallet, tap help, and a chat thread starts with your ID attached. Best for locked accounts, verification checks and anything urgent tied to a pending withdrawal.

Email with screenshots

Send your bKash, Nagad or Rocket transaction screenshot along with your registered number. Attachments make payment disputes quicker, because we can trace the reference on the spot.

Written clause requests

Want a section explained in writing? Ask by ticket and we reply with the clause number and what it means for your account — useful when you need something on record.

Questions We Get About the Terms

Most of what lands in our inbox about these terms comes down to five or six repeat questions, so we've answered them plainly below. Read them before you tick the box at sign-up and you'll know exactly what you're agreeing to. If yours isn't here, the help desk will take it from there.

Yes. Ticking the box at sign-up is you agreeing to everything on this page, so read it first. You can close the account later, but settled bets and past payments still follow these conditions.

No. Payments should come from a wallet in your own name, otherwise our team can't match the transfer to your account and the deposit gets held while we check it.

The extra one is closed and any balance on it is held while we look into the activity. One account per person keeps your wallet history clean and withdrawals easy to verify.

We can, when a payment rail or game provider changes how things work. The version on this page is the live one, and changes apply going forward — not to bets already settled.

Send the request from your registered number through live chat or email and say which detail is wrong. We confirm once it's updated and keep a record of the request.

Usually a name mismatch between your account and the bKash, Nagad or Rocket wallet you used. Send the transaction screenshot and we clear it once the details line up.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.